Passport / Visa

Passport

Please ensure your passport has at least 6 months’ validity from your date of return from Milan, Italy.
Kindly renew your passport if the validity period falls before 21 November 2025.

Visa Requirements

Start your Schengen Visa application for Italy here.

Visa Fees Reimbursement
You are eligible for reimbursement of your Visa fees to Italy for this convention trip.

• Email to: [email protected]
• A scanned copy of your visa receipt
• PayNow mobile number
• Name of PayNow Account Holder
• Include in email header “UOB-PRU BANCA CONVENTION 2025 – VISA FEE REIMBURSEMENT“

VAT Refund

The standard VAT rate in Italy is 22%.

VAT Refund Eligibility
You are eligible for a VAT refund before leaving Italy if you meet all the following requirements:

• You are a resident of a non-EU country at the time of purchase.
• You are at least 18 years old.
• The goods must be unused at the time of the tax refund.
• The total amount per receipt (tax-inclusive) must be greater than EUR 70.
  

VAT Refund Procedure

1. Look for stores offering tax-free shopping, usually indicated by a Tax-Free Shopping sticker.
   
2. Obtain your VAT refund form:
   • In smaller shops, you can receive the form directly from the sales staff.
   • In larger shopping centers, the VAT refund form is typically available at a dedicated VAT refund counter within the building.
     
3. On your day of departure from Milan, proceed to the Customs Office at Milan Malpensa Airport with the following documents:
   • Completed VAT refund form
   • Passport
   • Unused goods with Original receipts
   • Boarding pass
   The Customs office is located at:
   • Terminal 1, Second Floor
   • Terminal 2, Ground Floor

For more info, kindly visit here.

Embassy Information