Passport

Please ensure your passport is valid for at least 6 months from your return to Singapore.
If it expires before 16 October 2026, please renew it.

Visa Eligibility

Prague (Czech Republic) and Vienna (Austria) are in the Schengen Area. Singaporean and Malaysian passport holders do not need a Schengen visa for short stays (up to 90 days in any 180-day period).

Citizens of the following countries will require a Schengen Visa to visit Czech Republic:

• Indonesia
• Myanmar
• Thailand
• Vietnam

For other citizens, please click here to check if you require a Schengen visa to enter Prague & Vienna.

It is recommended to apply for a Schengen visa as early as possible. Processing typically takes about 15 days but can extend up to 45 days or longer. The application fee is approximately EUR 90.

Start your Schengen Visa application here.

Visa Fees Reimbursement
You are eligible for reimbursement of your Visa fees for this convention trip.

• Email to: [email protected]
• A scanned copy of your visa receipt
• PayNow mobile number
• Name of PayNow Account Holder
• Include in email header “UOB-PRU BANCA CONVENTION 2026 – VISA FEE REIMBURSEMENT“

The standard VAT rate is 21% in Prague and 20% in Vienna.

VAT Refund Eligibility
You are eligible for a VAT refund when departing Vienna if you meet all of the following requirements:

• You are a resident of a non-EU country at the time of purchase.
• You are at least 18 years old.
• The goods must be unused at the time of the tax refund.
• The total amount per receipt (tax-inclusive) must be greater than EUR 70.

VAT Refund Procedure

1. Look for stores offering tax-free shopping, usually indicated by a Tax-Free Shopping sticker.
   
2. Obtain your VAT refund form:
   • In smaller shops, you can receive the form directly from the sales staff.
   • In larger shopping centers, the VAT refund form is typically available at a dedicated VAT refund counter within the building.
     
3. On your day of departure from Vienna, proceed to the eValidation service counters at Vienna International Airport with the following documents:
   • Completed VAT refund form
   • Passport
   • Unused goods with Original receipts
   • Boarding pass
     
4. The eValidation service counters is located at the locations below.